Contact

How Can We Help?

Owned and operated by Elite Man Cave HQ, our team is ready to help with orders, product questions, and building your perfect space.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@elitemancavehq.com
Within 24 hours
Phone
888-865-7910
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you need help locating your tracking details, just send us an email.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not fit your space or meet your expectations, check our Return Policy page for full details on how to start the process.

Can I exchange an item for a different size or model?

Exchanges are handled on a case-by-case basis. Contact us within 30 days of delivery and we will walk you through the options available for your specific product, whether it is a workbench, cabinet, or tool chest.

How do I choose the right garage cabinet or workbench for my space?

Start by measuring your available wall and floor space, then consider what you need to store. Our product descriptions include detailed dimensions and weight capacities so you can match the right setup to your garage, workshop, or man cave layout.

What materials are your storage products made from?

Most of our cabinets, workbenches, and tool chests are built from heavy-duty welded steel designed for long-term durability. Individual product pages list the specific materials, gauge thickness, and load ratings for each item.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Order Status or Tracking
Returns or Exchanges
Product Questions (Cabinets, Workbenches, Lifts)
Shipping and Delivery
Something Else
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Elite Direct Ecom LLC: 6650 Rivers Ave Suite 100 Charleston SC 29406 Closed
Our Promise

Our Commitment to You

Fast Response Times

We aim to answer every email within one business day so you can get back to your project.

Secure Checkout

Your payment and personal information are protected by industry-standard encryption at every step.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.

30-Day Returns

Not the right fit for your space?